Download this app from Microsoft Store for Windows 10, Windows 8.1, Windows 10 Mobile, Windows Phone 8.1, Windows 10 Team (Surface Hub), HoloLens. See screenshots, read the latest customer reviews, and compare ratings for Microsoft Remote Desktop. Welcome to Microsoft Community. The issue you have reported is you are unable to take remote desktop of the computer you have Windows 8 on, however you are able to take remote desktop from this computer. We need more information to assist you in a better way. Is the computer you are trying to access is on a network or domain? Original Title: remote desktop. Using the older version of windows i was able to get to remote desktop by going to the start button then clicking on accessories, then clicking on communication and then remote desktop. I am using windows 8 and cannot find the same pathway to remote desktop that will connect my computer to a server so i can work from home. Connect to a Windows PC from an Android phone or tablet by downloading the Microsoft Remote Desktop app from Google Play. Open the app and accept the agreement. Open the app and accept the agreement.
Applies to: Windows 10, Windows 10 IoT Enterprise, and Windows 7
You can use the Remote Desktop client for Windows Desktop to access Windows apps and desktops remotely from a different Windows device.
Note
Choose the client that matches the version of Windows. The new Remote Desktop client (MSRDC) supports Windows 10, Windows 10 IoT Enterprise, and Windows 7 client devices.
You can install the client for the current user, which doesn't require admin rights, or your admin can install and configure the client so that all users on the device can access it.
Once you've installed the client, you can launch it from the Start menu by searching for Remote Desktop.
You'll be notified whenever a new version of the client is available as long as your admin hasn't disabled notifications. The notification will appear in either the Connection Center or the Windows Action Center. To update your client, just select the notification.
You can also manually search for new updates for the client:
Get the list of managed resources you can access, such as apps and desktops, by subscribing to the Workspace your admin provided you. When you subscribe, the resources become available on your local PC. The Windows Desktop client currently supports resources published from Windows Virtual Desktop.
There are two ways you can subscribe to a Workspace. The client can try to discover the resources available to you from your work or school account or you can directly specify the URL where your resources are for cases where the client is unable to find them. Once you've subscribed to a Workspace, you can launch resources with one of the following methods:
https://rdweb.wvd.microsoft.com/api/feeddiscovery/webfeeddiscovery.aspx
https://rdweb.wvd.microsoft.com/api/arm/feeddiscovery
After subscribing, you can view additional information about a Workspace on the Details panel:
Accessing the Details panel:
After you've subscribed, the Workspace will refresh automatically on a regular basis. Resources may be added, changed, or removed based on changes made by your admin.
You can also manually look for updates to the resources when needed by selecting Refresh from the Details panel.
You can manually refresh a Workspace by selecting Refresh from the overflow menu (...) next to the Workspace.
This section will teach you how to unsubscribe from a Workspace. You can unsubscribe to either subscribe again with a different account or remove your resources from the system.
Workspaces can contain multiple managed resources, including desktops. When accessing a managed desktop, you have access to all the apps installed by your admin.
You can configure some of the settings for desktop resources to ensure the experience meets your needs. To access the list of available settings right-click on the desktop resource and select Settings.
The client will use the settings configured by your admin unless you turn off the Use default settings option. Doing so allows you to configure the following options:
Have a feature suggestion or want to report a problem? Tell us with the Feedback Hub.
You can also give us feedback by selecting the button that looks like a smiley face emoticon in the client app, as shown in the following image:
Note
To best help you, we need you to give us as detailed information about the issue as possible. For example, you can include screenshots or a recording of the actions you took leading up to the issue. For more tips about how to provide helpful feedback, see Feedback.
You might need the client logs when investigating a problem.
To retrieve the client logs:
This article describes the hotfixes and updates that are currently available for Remote Desktop Services in Microsoft Windows Server 2012 R2.
Original product version: Windows Server 2012 R2
Original KB number: 3147099
This article describes the currently available fixes that are highly recommended for Remote Desktop Services in Windows Server 2012 R2 environments. These fixes have prerequisites for all Remote Desktop Services roles, and they apply to the following areas for Remote Desktop Services 2012 R2:
Additional Remote Desktop client information is introduced:
Note
We recommend that you install these fixes to ensure the highest level of reliability.
For a complete list of all available fixes, see Available Updates for Remote Desktop Services in Windows Server 2012 R2.
Before you install the hotfix for any Remote Desktop Services role, you must have the following updates installed.
Date the update was added | Related Knowledge Base article | Title | Component | Why we recommend this update |
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Ongoing | Any remaining Windows updates | N/A | Multiple | The most recent Windows updates and fixes outside of normal security updates, in addition to the rollup packages that are listed in this table. |
December 2014 | 3013769 | December 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 | Multiple | An update rollup package that resolves issues and includes performance and reliability improvements. Available from Windows Update and for individual download from the Microsoft Download Center. To apply this update, you must first install the update 2919355 on Windows Server 2012 R2. |
November 2014 | 3000850 | November 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 | Multiple | A cumulative update that includes the security updates and non-security updates (including for Remote Desktop Services) that were released between April 2014 and November 2014. Available from Windows Update and for individual download from the Microsoft Download Center. To apply this update, you must first install the update 2919355 on Windows Server 2012 R2. |
Note
See the prerequisites table before you install any update or hotfix for this server role.
Date the update was added | Related Knowledge Base article | Title | Component | Why we recommend this update |
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November 2015 | 3091411 | User connection fails when many connections are made to Windows Server 2012 R2-based RD Connection Broker | Multiple | This rollup contains the following improvements:
|
December 2014 | 3020474 | Communication issues occur when Remote Desktop Connection Broker connects to SQL Server in Windows Server 2012 R2 | script | If you are using RD Connection Broker High Availability, make sure that you watch for the security events that are described in the Knowledge Base article that indicate communication issues between the RD Connection Brokers and SQL Server. You have to enable auditing for failure events by using the script auditpol /set /subcategory:'Filtering Platform Connection' /success:disable /failure:enable This script unblocks only UDP port 1434 from a Windows level. If you have a network device that also blocks this port, you must unblock at this level, too. |
Note
See the prerequisites table before you install any update or hotfix for this server role.
Date the update was added | Related Knowledge Base article | Title | Component | Why we recommend this update |
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March 2016 | 3123913 | Remote Desktop Gateway server crashes during certain user disconnect scenarios in Windows Server 2012 R2 | aaedge.dll | Latest version of Aaedge.dll that resolves several issues in which the RD Gateway service crashes and causes user disconnections. Also includes 3042843. |
Note
See the prerequisites table before you install any update or hotfix for this server role.
Date the update was added | Related Knowledge Base article | Title | Component | Why we recommend this update |
---|---|---|---|---|
March 2016 | 3108326 | Licensing servers become deadlocked under high load in Windows Server 2012 R2 | lserver.dll | Latest version of Lserver.dll that resolves an issue in which multiple RD Licensing servers crash or restart on high load. Any RDSH that is configured in Per-Device mode would refuse all connections requests while their LS is in this state. Also includes 3092695 and 3084952. |
January 2015 | 3013108 | RDS License Manager shows no issued free or temporary client access licenses in Windows Server 2012 R2 | licmgr.exe | Latest version of Licmgr.exe that fixes an issue in which the RDS License Manager shows no issued free or temporary client access licenses in Windows Server 2012 R2. |
Note
See the prerequisites table before you install any update or hotfix for this server role.
Date the update was added | Related Knowledge Base article | Title | Component | Why we recommend this update |
---|---|---|---|---|
April 2016 | 3146978 | RDS redirected resources showing degraded performance in Windows 8.1 or Windows Server 2012 R2 | Multiple | This update resolves slow RDP performance issues when you use redirected resources (drives, printers, and ports). |
December 2015 | 3127673 | Stop error 0x000000C2 or 0x0000003B when you're running Remote Desktop Services in Windows Server 2012 R2 | win32k.sys & dxgkrnl.sys | This article describes a hotfix package that fixes a problem that causes Windows Server 2012 R2 to crash when you're running Microsoft Remote Desktop Services (RDS). |
October 2015 | 3103000 | RemoteApp windows disappear and screen flickers when you switch between windows in Windows 8.1 or Windows Server 2012 R2 | rdpshell.exe | This update contains the latest RemoteApp server side components (mainly Rdpinit.exe/Rdpshell.exe) and includes all other RemoteApp section fixes that are listed in 2933664. There may also be fixes on the client side for RemoteApp. These fixes are listed again in 2933664 in the Remote Desktop Client section. |
September 2015 | 3092688 | UPD profiles corrupted when a network connectivity issue occurs in Windows Server 2012 R2 | sessenv.dll | Latest version of Sessenv.dll. This update resolves an issue in which UPDs become corrupted when network connectivity issue occurs. |
July 2015 | 3078676 | Event 1530 is logged and ProfSvc leaks paged pool memory and handles in Windows 8.1 or Windows Server 2012 R2 | profsvc.dll | Latest version of Profsvc.dll. This article describes an issue in which event 1530 is logged, and the User Profile Service (ProfSvc) leaks paged pool memory and handles. |
July 2015 | 3073630 | Remote Desktop Easy Print runs slowly in Windows Server 2012 R2 | Multiple | Resolves an issue in which it takes a long time to print through a redirected printer that uses Remote Desktop Easy Print. |
July 2015 | 3073629 | Redirected printers go offline after print spooler is restarted on a Windows Server 2012 R2-based RD Session Host server | Multiple | Resolves an issue in which redirected printers go offline after the print spooler is restarted on a Windows Server 2012 R2-based RD Session Host server. Also includes 3055615. |
Note
See the prerequisites table before you install any update or hotfix for this server role.
Date the update was added | Related Knowledge Base article | Title | Component | Why we recommend this update |
---|---|---|---|---|
November 2015 | 3092688 | UPD profiles corrupted when a network connectivity issue occurs in Windows Server 2012 R2 | sessenv.dll | Latest version of Sessenv.dll. This update resolves an issue in which UPDs become corrupted when network connectivity issue occurs. If the VDI guest VMs are running Windows 8.1, you must also install this within the guest virtual machines. |
Note
See the prerequisites table before you install any update or hotfix for this server role.
Date the update was added | Related Knowledge Base article | Title | Component | Why we recommend this update |
---|---|---|---|---|
November 2015 | 3069129 | Blank page is displayed when you try to access RemoteApps on a Windows-based RD Web Access server | Multiple | Resolves an issue in which the RD Web Access server displays a blank web page if the number of published RemoteApps is greater than 999. Also includes the update 2957984. |
RDP 8.1 updates for Windows 7
These fixes update the Remote Desktop Services server-side roles and components that are built around Remote Desktop Protocol (RDP) 8.1. However, although updates are performed on the server-side infrastructure, the Remote Desktop Clients are often left untouched. This can cause performance and reliability issues. By default, older clients such as Windows 7 Service Pack 1 (SP1) are restricted to RDP 7.1 and do not provide the new features and improvements that are available in RDP 8.1. Therefore, we have released the RDP 8.1 client for Windows 7 to provide significant performance and reliability improvements when these clients are connected to RDS 2012 R2 environments. To enable RDP 8.1 on Windows 7, follow these steps:
Verify which version of RDP you're using. To do this, start the Remote Desktop Connection client program (mstsc.exe), click the small Remote Desktop icon in the top-left corner of the application dialog box, and then select About. Verify that the About message indicates Remote Desktop Protocol 8.1 supported.
If the About message indicates Remote Desktop Protocol 7.1 supported, install the following updates for RDP 8.1:
2574819: An update is available that adds support for DTLS in Windows 7 SP1 and Windows Server 2008 R2 SP1
2857650: Update that improves the RemoteApp and Desktop Connections features is available for Windows 7
2830477: Update for RemoteApp and Desktop Connections feature is available for Windows
2913751: Smart card redirection in remote sessions fails in a Windows 7 SP1-based RDP 8.1 client
2923545: Update for RDP 8.1 is available for Windows 7 SP1.31255
3125574: Convenience rollup update for Windows 7 SP1 and Windows Server 2008 R2 SP1
Install any outstanding Windows Updates.
RDP 8.1 and RDP 8.0 new features
For a list of features that were introduced in RDP 8.1, see Update for RemoteApp and Desktop Connections feature is available for Windows.
For a list of features that were introduced in RDP 8.0, see Remote Desktop clients.